Returns and Refunds

Static queries for returns and refunds

I want to return some garments(s) from my order
We are sorry to note that your order did not meet your expectations. We promise to do better in the future. Here are the steps to return your item(s): ...
Tue, May 24, 2022 at 1:03 AM
What is your return and refund policy?
We understand you would like to learn more about our returns and refunds policy before you place an order with us.  We have simplified our policy as muc...
Sat, Sep 25, 2021 at 9:35 AM
Do you accept returns of items made with custom measurements?
We accept returns of all our merchandise, standard-sized as well as custom-sized, within 30 days from the date of order delivery (as recorded by the shippin...
Sun, Feb 6, 2022 at 2:55 AM
I forgot to include my RAR with my return package.
No worries. Please email the details of your returns to customerchampion@eshakti.com. One of our customer care representatives will have them updated in our...
Sun, Feb 6, 2022 at 2:53 AM
I lost my return label.
No worries. Please write to customerchampion@eshakti.com to get a new return label.
Fri, Sep 24, 2021 at 5:45 AM
When will my refund be credited to my account?
Your refund will be processed within 21 business days from the date of receipt of your returns at our facility.  Please note that depending on your cred...
Fri, Sep 24, 2021 at 7:39 AM
Why have I been refunded with a gift card for an item I paid for in cash?
In most cases, the item in question would be an overstock item. Return of overstock will be refunded only in the form of a gift card with a one-year validit...
Fri, Sep 24, 2021 at 7:40 AM