We are sorry to note that your order did not meet your expectations. We promise to do better in the future. Here are the steps to return your item(s):
1) Login to eshakti.com and under your profile, go to "My Orders"
2) Locate the order you wish to return items from and click on "Return"
3) Select the items you wish to return, enter the reason, the method of refund (Cash/ Gift Card) and click on Proceed to submit your Return Authorization Request (RAR)
4) Print out this request and include it in your return package. You can use the prepaid shipping label (only for select countries) sent in your original package for the return shipment
For any further assistance, please write to us at customerchampion@eshakti.com. We're happy to help!
Please note: Return labels are only sent for select countries. If free returns are not available for your location, you need to send the returns to:
eShakti Returns Center
20049 SW 112th Ave
Tualatin, OR 97062, USA
For more information on our policy, please visit our Returns and Refunds page.