We accept returns of all our merchandise, standard-sized as well as custom-sized, within 30 days from the date of order delivery (as recorded by the shipping provider), provided they are in their original and resalable conditions.
The items being returned must be unworn, unwashed, and unaltered with all tags intact. In the event of the returned merchandise not meeting the required conditions, we reserve the right to withhold refunds.
However, please note that we do not accept returns of face masks for health and hygiene reasons. You can click here to learn more about our Returns and Refunds policy.
Please write to us at customerchampion@eshakti.com if you need any further assistance. We're happy to help!