We're sorry to hear that you have not received your order yet. We understand you have received a delivery confirmation email from us but haven’t received your order yet. Please be assured that we will do the best we can to get your order to you safely.
Before we begin an investigation on this, we'd request you to please check your shipping address to ensure we have the right address in our records. If you find no errors in your address, please check any mailboxes, alternative entrances, and with neighbors to ensure the package hasn’t been dropped off there.
If you are still unable to locate your package, please write to us at customerchampion@eshakti.com. We will contact the delivery service provider and ensure we make it right.